Invoice Paid via Bank Transfer But Not Marked as Paid

For bank transfer payments, we mark invoices as paid after the payment is received in our bank account.

From SEPA countries, this usually happens the next business day after the payment day. For all other countries, the payment can take up to 5 days, but it generally takes less time.

We reserve the right to activate the service only upon receipt of payment, even if you provide payment confirmation.

For renewal invoices, you can contact our Billing Team to exempt your service from automatic suspension.