{"id":597,"date":"2024-10-20T07:23:03","date_gmt":"2024-10-20T07:23:03","guid":{"rendered":"https:\/\/wp-kb.dev.weeglex.com\/?p=597"},"modified":"2024-10-20T07:24:29","modified_gmt":"2024-10-20T07:24:29","slug":"can-i-add-funds-top-up-to-my-account","status":"publish","type":"post","link":"https:\/\/vertichost.com\/help\/can-i-add-funds-top-up-to-my-account\/","title":{"rendered":"Can I Add Funds (Top Up) to My Account?"},"content":{"rendered":"\n<p>We do not have the option to &#8220;add funds&#8221; or &#8220;top up&#8221; your account. However, we can generate invoices for any period, even for non-standard billing cycles (for example, 45 days, 5 months, 15 months, etc.), or recalculate the service period according to your payment amount.<\/p>\n\n\n\n<p>Just <a href=\"https:\/\/my.vertichost.com\/submitticket.php?step=2&amp;deptid=4\">open a ticket to our billing team<\/a> and indicate the amount you would like to pay or the service period you want to use.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>An example: If your service price is 19 EUR per month and you would like to pay 75 EUR in advance, we will create a custom invoice for 3 months and 28 days, and your due date will be adjusted accordingly to your payment.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\">How to Consolidate Multiple Invoices into a Single Invoice<\/h2>\n\n\n\n<p>Our platform is fully compliant with our B2B customers and provides invoices immediately after payment is received. This way, we do not use &#8220;add funds&#8221; invoices or combine invoices.<\/p>\n\n\n\n<p>However, we can <a href=\"\/help\/how-to-change-the-due-date\/\">change the due date<\/a> for your services so that you have a unique payment date and receive just one invoice.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>Please note that if you have ordered services separately with different subscriptions or payment methods, we may split the invoices on the next billing date to avoid suspension of all services if one subscription or payment fails.<\/em><\/p>\n<\/blockquote>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We do not have the option to &#8220;add funds&#8221; or &#8220;top up&#8221; your account. However, we can generate invoices for any period, even for non-standard billing cycles (for example, 45 days, 5 months, 15 months, etc.), or recalculate the service period according to your payment amount. Just open a ticket to our billing team and [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[29],"tags":[],"class_list":["post-597","post","type-post","status-publish","format-standard","hentry","category-payments"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Can I Add Funds (Top Up) to My Account? | VerticHost Knowledge Base<\/title>\n<meta name=\"description\" content=\"We do not have the option to &quot;add funds&quot; or &quot;top up&quot; your account. However, we can generate invoices for any period.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vertichost.com\/help\/can-i-add-funds-top-up-to-my-account\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Can I Add Funds (Top Up) to My Account? | VerticHost Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"We do not have the option to &quot;add funds&quot; or &quot;top up&quot; your account. 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