How to Update/Change My Account Details?
You may review your account details inside the client area on the Account Details page.
By default, all fields are locked except for Email Address. Please note that you may change this email, which will apply only to the communication process. To change your username, please contact our Billing Team.
If you would like to change the account owner, please follow this instruction.
For Business Accounts:
We may change upon your request:
- Email Address
- Phone
- Billing Address: Address, City, State/Region (country remains unchanged)
- First Name/Last Name
- Add VAT ID if your company has obtained a VAT ID number.
For EU/UK businesses, we can change the company name only for businesses with a valid VAT ID on file.
If you need to change the country, company name, or convert your account to an individual account, we will create a new account. You may choose whether you need access to both accounts or prefer to close the first account and proceed only with the new account.
For Individual Accounts:
We may change upon your request:
- Email Address
- Phone
- Billing Address: Address, City, State/Region (country remains unchanged).
If you need to change your country of residence or convert your account to a business account, we will create a new account. You may choose whether you need access to both accounts or prefer to close the first account and proceed only with the new account.