Can I Add Funds (Top Up) to My Account?
We do not have the option to “add funds” or “top up” your account. However, we can generate invoices for any period, even for non-standard billing cycles (for example, 45 days, 5 months, 15 months, etc.), or recalculate the service period according to your payment amount.
Just open a ticket to our billing team and indicate the amount you would like to pay or the service period you want to use.
An example: If your service price is 19 EUR per month and you would like to pay 75 EUR in advance, we will create a custom invoice for 3 months and 28 days, and your due date will be adjusted accordingly to your payment.
How to Consolidate Multiple Invoices into a Single Invoice
Our platform is fully compliant with our B2B customers and provides invoices immediately after payment is received. This way, we do not use “add funds” invoices or combine invoices.
However, we can change the due date for your services so that you have a unique payment date and receive just one invoice.
Please note that if you have ordered services separately with different subscriptions or payment methods, we may split the invoices on the next billing date to avoid suspension of all services if one subscription or payment fails.