Service Termination Policy
The services can be terminated/deleted/cancelled in the following cases:
a) According to a cancellation request from the customer’s account.
b) The customer does not pay for services.
c) Violations of the Terms of Service.
d) Termination of the contract according to the Terms of Service.
If the customer does not renew the service, it will be terminated, and all data will be deleted after the scheduled time. The scheduled time varies depending on the service type.
The services will be terminated and all data will be deleted:
a) For Dedicated Servers: 3 days (72 hours) since the due date.
b) For VPS Hosting: 4 days (96 hours) since the due date.
c) For Web Hosting: 14 days (336 hours) since the due date.
Disclaimer:
Since the due date means the following: if the due date for your server is 1st date, and the termination time is 3 days (72 hours) the server will be deleted on 4th at 00:01 A.M.
The due date takes effect at midnight, – Bucharest, Romania time.